Privacy Policy

Introduction

tundra-wolf ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tundra-wolf.site and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Submit an enquiry through our contact forms
• Request a quote for our services
• Subscribe to our communications
• Engage with us for production services

This information may include:

• Name
• Email address
• Business or organisation name
• Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver our podcast production services
• To send administrative communications regarding our services
• To improve our website and services based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have provided clear consent for us to process your data for specific purposes
• Contractual Necessity: Where processing is necessary to fulfil a contract with you or take pre-contractual steps at your request
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period for enquiry data is typically 24 months from last contact unless an ongoing business relationship exists.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers who assist in our operations (hosting, analytics) under strict confidentiality agreements
• Legal requirements or to protect our rights
• Business transfers in the event of merger or acquisition

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

tundra-wolf
27 Broadcast Lane
London, EC2A 4NE
United Kingdom

Email: [email protected]